Returns & Exchanges

At Levi’s® Australia, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for items in their original, unworn condition. Whether you shopped online or in-store, we provide a streamlined process to ensure your exchange or refund is handled with ease.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the invoice is included inside the parcel.

• 3.
  Ship It Back

  Download and print your prepaid shipping label, affix it to your package, and drop it off at any Australia Post location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-10 business days.